a user called to inform you that the laptop she purchased yesterday is malfunctioning and will not connect to her wireless network. You personally checked to verify that the wireless worked properly before the user left your office. the user states she rebooted the computer several times but the problems still persists. Which of the following is the first step you should take to assist the user in resolving this issue?

Select the correct answer. andre was recently hired by an organization to check for system vulnerabilities. he is supposed to exploit these vulnerabilities and create a report on the extent of damage to which the system was susceptible. what position does andre hold in this organization? a. information security analyst b. information assurance manager c. penetration tester d. network security engineer e. chief information security officer