Match the examples with the proper communication terms.
destructive criticism
constructive criticism
written communication
i-statement
ben says to an employee, “your report had an excellent
introduction. can we work together on the body and
conclusion to get it perfect? ”
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ingrid says to an employee, “don’t come back to work
unless you are on time tomorrow.”
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linda says to an employee, “i have a hard time defending
tardiness. can you me understand why you’ve been
late to work this week? ”
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david sends out a newsletter that lists the results of
the employee satisfaction survey.
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Destructive criticism: Ingrid says to an employee, “Don’t come back to work unless you are on time tomorrow.”

Constructive criticism: Ben says to an employee, “Your report had an excellent introduction. Can we work together on the body and conclusion to get it perfect?”

Written communication: David sends out a newsletter that lists the results of the employee satisfaction survey.

I-Statement: Linda says to an employee, “I have a hard time defending tardiness. Can you help me understand why you’ve been late to work this week?”

Explanation:

Destructive criticism represents a criticism or feedback used to harm someone or make a negative influence on someone’s reputation, self-esteem, work, etc.

Constructive criticism represents a tactful, polite, and helpful criticism or feedback that includes both positive and negative comments by offering help or valid options about someone’s work.

Written communication is the way of communication between two or more persons where the message is transmitted by written words.

I-Statement refers to an intent to be assertive without any accusations. It represents the feelings, attitudes, or beliefs of the person speaking, in form of the sentence beginning with I. We also use this type of statement to help someone to admit his/her own mistakes politely.