You are a security guard working in a mall during business hours you see customers fighting on the floor what do you do

The best thing to do after having to see customers fighting is to be able to go the scene immediately and to separate the customers that are fighting and calm them down, if they are many in numbers, it is best to call for back-up, so that there will be someone to help you in the situation. After doing so, it is best to ask the customers the cause of the problem and let them have the problem to be talked out in a more private area to prevent other customers from being bothered.

answer; group behavior;