Sonia Soans is a corporate trainer. One of her favorite ways to start a training program is to present a case study and encourage members to think of the case in depth and discuss it amongst each other. Using the results of the activity, she understands the baseline measures of the group's functioning. During one of her recent sessions, she observed that the group came to a consensus very quickly. However, when asked to present their views, the team members were not too confident and appeared to be under an illusion of unanimity

The team is experiencing "Groupthink"

Explanation:

Groupthink occurs when a group of individuals reaches a consensus without critical reasoning or evaluation of the consequences or alternatives.

Groupthink is based on a common desire not to upset the balance of a group of people. This desire creates a dynamic within a group whereby creativity and individuality tend to be stifled in order to avoid conflict.

Groupthink is not always problematic. In the best cases, it allows a group to make decisions, complete tasks, and finish projects quickly and efficiently. In the worst cases, it leads to poor decision-making and inefficient problem-solving.

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