You and several colleagues are having a conversation while enjoying a lunch break at the office. you notice that two of the people are having trouble communicating. colleague a has told colleague b the same thing three times. however, colleague b appears not to understand the message. you believe this is because colleague b does not let colleague a finish a sentence before jumping in and moving on in the conversation, assuming that he knows what colleague a is saying. in this situation, if colleague b is simply thinking about other things and not paying attention, it would be an example of: