One month, a music site observed that 60% of the people who downloaded songs from its site downloaded q sam's latest single. the equation below represents this information, where x represents the total number of people who downloaded songs from the site that month: x = 0.6x + 384 how many people who downloaded songs from the site that month downloaded q sam's latest single?

Grace is a 70-year old woman who paid the utility bill online for the first time. she called her bank's customer service center to make sure she had done the transaction successfully. but the voice recording repeatedly played a message that all representatives were busy, which irked grace. which factor would make grace not recommend the bank to others? a. absence of technology b. lack of accessibility c. lack of financial products d. poor reputation