Which of the following is the best example of an employee demonstrating the hospitality attitude of acceptance of responsibility? An employee at a hotel apologizes to a couple assigned to the wrong type of room and fixes the problem, even though it wasn't his mistake.
An employee at a hotel spends time talking with guests about their hobbies and interests, and then researches matching options for them in the local area.
An employee at a popular restaurant removes his facial piercings and covers his tattoos during his weekly shifts as a server.
An employee at a restaurant always makes sure to smile at all customers as she passes tables, not only the ones who have been assigned to her.

Consider the text from "machu picchu: a city in the sky” and its central idea. informational text: every year, thousands of tourists come to peru to see machu picchu. to reach machu picchu, tourists can hike along the famous inca trail. the trail covers twenty-six miles. it winds through beautiful mountains, forests, and jungle. visitors can also take a bus or train ride up to the ruins. the train takes you past miles of farmland along the urubamba river valley. above are the andes mountains. the tops of the mountains are often covered with mist. then, the train goes up a mountain on a winding road. the road climbs almost 1,640 feet. other incan ruins can be seen beside the road. most are very small compared to the city ahead. central idea: tourists enjoy visiting machu picchu in the mountains of peru. what supporting detail is most important to include in a summary of this text? people can hike the inca trail or take a train or bus to reach machu picchu. when people travel to machu picchu, they see miles of surrounding farms. people are surprised by the mist on the peaks of the andes mountains. when people visit machu picchu, they sometimes see other smaller ruins.