Which of the following statements is false? a. there is never a good time to give negative feedback. b. it is never effective to give a brief response. c. when responding, it is best to focus on your own thoughts and ideas. d. all of the above

D all of the above

Explanation:

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D. All of the above.

Explanation:

The statements are all false because they address ways of responding that are not usually well-regarded in a conversational environment.  

the sentence that best describes the tone of the passage from the radio broadcast compared to the passage from the book is b. the radio broadcast has a more surprised tone.

consider the text evidence: in the passage from the book, the description is more matter-of-fact. it is simply describing the things resembling little grey snakes, but there is no urgency in the description. on the other hand, in the passage from the radio broadcast, there is definetely urgency (you can tell from the expression used, "good heavens", which clearly indicates surprise.)