How do people find their way in a world that frequently works in ways that are in direct opposition of their desires and aspirations?

What can be inferred from the following sentence in the passage? then he asked me my name. scarcely had i uttered it when he made a gesture of astonishment. a) the sentence implies that the attendant knows the colonel. b) the sentence implies that the colonel is giving up on life. c) the sentence implies that the attendant is going to get fired. d) the sentence implies that the colonel recognizes the attendant's name.