At the beginning of the story, what have Alicia and Jordan recently done

the right ones are in bold.

daintly refers to the fact she was reaching for what she ate, not necessarily what she is like.

greatest charm as in she possessed (=had) the greatest charm.

pleasant (her demeanor)

speaking (of her sensibility)

dead refers to the hypothetical mouse.

bleeding refers to the hypothetical mouse.

the pronoun reference replaces a noun, but you have to make sure there's no room for confusion.

in the first sentence "her" could be referring to shely or to the sister. the answer there is "shelly called her sister and told her about the new baby."

in the second sentence "it" could be referring to the roof or the floor. the answer there is "since the roof leaks on the family room floor, we need to repair the roof."