You are the owner of Wonderworld Playground equipment. Tom and Joanne Adams purchased your Model 245 playground kit complete with fort, slide, and rock wall. They would like to exchange the slide because they claim it does not produce the speed they expected. Write them a letter denying them their request.

(My Address at the right hand side)

-Wonderworld Playground Equipment,

-(PO Box),

-(State).

-(Date).

(Complaints Address at the left hand side)

Dear Sir, (salutation)

Equipment Exchange Request Denial (Title)

(Body)

Sequel to your request which specifies your intention to exchange the slide which is a part of playground kit you bought from us on (Date), I want you to know that your request has reached us.

Upon the claim you made about the slide, I am sorry to inform you that your request can not be granted unfortunately because the equipment is part of a kit and we don't exchange part of any kit we sold to customers unless if it is the whole kit. Please bear with us for the inconvenience we might have cause you.

Thank you for your time.

(Complimentary close on the right hand side)

Yours Faithfully,

(signature)

(Name),

(Phone number).

Explanation:

"-" in the Address above indicates the beginning of a new line and also the items in the brackets indicates what is required to be written.

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