Which command group on the Format tab of the SmartArt Tools contextual tab allows a user to change the fill and outline of SmartArt shapes?

Shapes
Shape Styles
Arrange
Size

Shape Styles

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Explanation:

solution:

this situation is called an ip conflict.

data from a server is sent in small bits called packets. in an ip conflict, some packets will end up in one computer while some other packets will end up in another computer.

so…overall none of the computers get the data as the original message or picture being sent by the server cannot be retrieved with only half the packets. so it will show up as an error.

thus the final answer is d.