Which of the following is often the hardest part of Eroubleshooting?
Asking the user questions
Reproducing the problem
Implementing a solution
Documenting findings

Solution: the categorization of functional and non-functional requirement are as follows: some of the more typical functional requirements include: • business rules• transaction corrections, adjustments and cancellations• administrative functions• authentication• authorization levels• audit tracking• external interfaces• certification requirements• reporting requirements• historical data• legal or regulatory requirementswhile,some typical non-functional requirements are: • performance – for example response time, throughput, utilization, static volumetric• scalability• capacity• availability• reliability• recoverability• maintainability• serviceability• security• regulatory• manageability• environmental• data integrity• usability• interoperability

Answer blank(1); ; metadata;                     blank(2) consortium;                     blank (3); quantitative; i pretty sure these are correct, plz check first good luck