In a document, enumerated or bulleted lists: a. result in divergence from the flow of the written message. b. result in too much white space, making the page look less organized. c. should be placed only in the appendix section. d. can be used to add visual impact to items in a series.

Anewly established internet company with 40 employees needs your advice. they are looking for a collaboration tool and have narrowed their choices to gotomeeting, webex, and my web conferences. after reading the information presented in this chapter and other sources, prepare a two- page document ( double spaced) that includes two advantages and two disadvantages of each tool. which one is your final recommendation? why did you choose that tool over the other two?