If a customer pays a retailer in cash, he is likely to remain a mystery to the retailer because his name is not attached to the money. retailers can tie the customer to cash transactions and track the customer's activity if they can convince the customer to use a

The company is experiencing an increase in competition, and at the same time they are building more production facilities in southeast asia. in this scenario, the top management team is most likely to multiple choice increase the cost of their products. restructure to reflect a more bureaucratic, stable organization. pull decision-making responsibility from low-level management, taking it on themselves. give lower-level managers the authority to make decisions to benefit the firm. rid themselves of all buffering product.