Business, 14.05.2021 15:00 miami158999

Format documents effectively, and use a template to create a formal business document. You will need to think about how formatting and page layout affect the
reader.
1. Read the following points:
• Customers are impressed by the quality of work our repair technicians perform.
• More than 70% of our work comes from repeat customers.
One customer responded to a survey with, "Once your repair technicians fix
something, it stays fixed! That saves me time and money."
90% of customers who responded to the survey reported our repair technicians
arrive on time and are very customer-service oriented.
a. What would be a good heading to introduce all this information? Would a sans
serif font be suitable for this heading? (1 point)
b. In a report, what information could you pull out to put in a text box ? Explain how to create a text box.

Answers: 1

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Format documents effectively, and use a template to create a formal business document. You will nee...

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