She began by asking around for suggestions and by reading through online reviews of different services such as Hulu Plus and Amazon Prime. After considering all her options, Elina decided to subscribe to Netflix for its wide selection of films and television programs, as well as for its popular original programming, which Netflix also made available for streaming. Little by little, Elina and her friends began spending less time at the local movie house where they'd go to watch older films for $6 a film, and more time in her dorm room where they could watch movies of all genres and time periods to their hearts' content. That, accidentally, turned out to be another huge cost-savings measure for Elina. It wasn't long before she recognized that she made the right decision. Elina became a Netflix convert and recommended to others to do the same. Match the followings.

a. Tells friends how great Netflix is
b. Wants access to home entertainment
c. Compare Netflix, Amazon prime and Hulu plus
d. Provides credit card to Netflix
e. Asks a fried where he rents

1. Need recognition
2. Information Search
3. Alternative Evaluation
4. Purchase
5. Post-purchase