Read this email message, and then answer the question about effective email practices:

Date: Thursday, March 4, 2011, 7:58 p. m. Eastern Standard Time
To: Will Jenkin
From: Katrina Baca
Subject: Potential client follow-up

Hi Will,
George Haroldsen with Haroldsen Appliances contacted me today. He is interested in our small-business Internet security package.
Will you please follow up with him tomorrow? His contact information is in the client database under New Leads>March 2011>Haroldsen App.

Regards,
Kat

Which effective email technique would improve this message?

a. Use highlighting to add emphasis.
b. Provide a useful subject line.
c. Address coworkers with respect.

Let's consider a hypothetical airline, mudlarks airlines. on one of its flights, precious records show that about 15% of people who had tickets for the flights did not take the flight. there are 120 seats on the plane. 1. how many tickets should mudlarks airlines sell for this flight? 2. as an added consideration, suppose that tickets on this flight cost a flat rate of $250. in addition, mudlarks airlines must give any traveler who purchased a seat for the flight, but who cannot travel due to overbooking, a $400 certificate for their trouble. does this change your answer in question one? now, suppose that mudlarks airlines forms a partnership itch another airline, puffin air. their agreement allocates 100 seats on the flight to mudlarks airlines and another 20 seats to puffin air. the 2 airlines sell tickets for the flight independently of each other. 3. assuming the same 15% no show percent for each airline, how many tickets should each sell?