Business, 13.02.2020 03:23 ic838847

All of the following are reasons for the general decline in customer satisfaction over the past 20 years EXCEPT: Select one: a. Today's customers are very price sensitive. b. Product quality is much lower now than at any time in the past. c. Customers are more cynical, have more information, and have more attitude than ever before. d. Customers are much less brand loyal than in the past. e. Today's customers are exceptionally demanding.

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All of the following are reasons for the general decline in customer satisfaction over the past 20 y...

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