Patients with a specific medical condition have been provided with a new device that helps them manage their condition. The patients will be required to participate in a survey regarding the usefulness of the device. How can the manufacturer be certain that no bias enters into the surveys? Group of answer choices

by providing a toll-free number in case there are questions about the devices.

Explanation:

One of the best ways to make certain that this does not happen is by providing a toll-free number in case there are questions about the devices. Doing so makes sure that the customers are fully aware and understand the device and what it is doing. This prevents the customer from assimilating other benefits that they may experience which have nothing to do with the provided device into the survey and potentially contaminating the data with false feedback.