A new manager of a company discusses with employees only the customer complaints that are received. The previous manager shared both the complaints and compliments received from
customers. Now the employees do not feel appreciated and have low morale.
What is this an example of?
Effectively communicating needs and wants
Demonstrating a clear purpose in communication
Using the appropriate tone when communicating with others
O Positive and negative communication affecting the workplace

it can be both; depending on the situation at hand.

explanation:

let's just say i get in to a confrontation with someone, and they say "ur mom", it could be seen as an insult. or depending on the relationship or comfortability with the person it may be seen as a joke. the distinct line is how the chemistry behind the confrontation.

explanation:

i would say or you because there is no harm in doing so. since the other person said something nice to you. you should also say something nice back to them too.