Can anyone answer this. Please it us very very urgent please. Can anyone give this correct answer. I am weak in hindi. Pls

Identify which stage of the listening process is occurring in the following scenario. on the way home from school, erik enthusiastically began telling his older brother gunter about an upcoming class field trip to the zoo. gunter looked up after a moment and said, "what? " as he pulled his earphones out of his ears. answers choices: