What does this mean. i need to now immediately

Susan wants to communicate with julia. arrange the steps of the communication process in the correct order. 1. susan realizes that she would be able to best convey her business plan through an email. 2. julia receives the email. 3. susan drafts an email including all the necessary details of the business plan and sends it across to julia. 4. julia sends an email back to susan summarizing what she understood and stating that she liked susan’s business plan. 5. susan thinks of a business plan that she wants to share with julia. 6. julia reads and understands the business plan that susan wants to share.

Effective decision-making means comparing the additional costs of alternatives with the . total costs diminishing utility marginal benefits

Select the line from the excerpt that shows a remorseful tone mom gave me a long hug