Felicia tells her mother that she failed the biology test because her professor made the test too difficult. felicia is attributing her performance to factors.

Felicia is attributing her performance to external factors. Attribution is the conclusion about the origin or cause of a situation, event or incident that a person experienced. This attribution can be internal or external. An internal attribution occurs when someone attributes the causes of the event to their own factors, for example, their own performance. And an external attribution occurs when someone attributes the causes of the event to factors outside of oneself, for example, the difficulty of the task to be performed.

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Idk for this one pal