Roger manages both bill and nancy. they are in an argument about who should handle a particular job. roger encourages them to deal directly with each other in a positive and constructive manner. roger is acting as a(n):

Roger is acting as a facilitator.
He is mediating between Nancy and Bill because they cannot agree on who should handle a particular job. He is trying to facilitate the situation by giving them advice as to what they could do to resolve the problem, and by listening to him, they will probably arrive at a decision.