According to the text's discussion of roles: role expectations typically are based on strictly defined standards. role expectations are not defined in the context of roles performed by others. role performance does not always match role expectation. role expectations vary little in terms of specificity.

As a senior student representative on the ethics advisory board of your university, you feel strongly that cheating on college exams is unethical. you never cheated on any exam. however, this semester your best friend was desperate for your , and you allowed him to take a quick "peek" at your answer sheet. since then, you feel uncomfortable every time you think of the situation. which of the following concepts best explains your psychological discomfort? a. job detachment b. cognitive dissonance c. emotional labor d. emotional dissonance e. affective detachment