Technical communication can be challenging. some measures of excellence in technical documents might seem to be at odds with others. which two measures of excellence below could potentially conflict with each other

i dont know sorry why dont you looking it up on google

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.