What conflict did the great compromise solve

It determined that the states were to be represented by two different bodies: the Senate would have two representatives from each state and the House would have representatives proportionate to their size.

An informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.