Rory approached her job interview with incredible optimism. Her father had worked for the same company, and she had very warm feelings towards it (). Her father had enjoyed a steady stream of promotions in his career and had been encouraged to go to school at night to get an MBA, so she reasoned that the company would respond positively to her own educational goals (). When the interviewer called her name in the lobby, she practically leapt out of her chair because she could not wait to make her case () behavioral, affective, cognitive