What skills or abilities would help a family or individual deal with the crisis more effectively?

Communication

Explanation:

Communication bridges the gap for a lot of things in life. It can heal wounds, mend hearts, bing people together, make people better, bring the best out of people, drive people on the same course, help them avoid dangers. Communication does a lot and cannot be underrated in solving crises, it would look at what cost the problem and seek solutions in fixing them and ensures it is fixed