Why is it important to have competent human resources​

people skills are important in the human resources field, the ability to think strategically - and use that strategic thinking to successfully shape and help lead the organization

Explanation:

Competencies provide organizations with a way to define in behavioral terms what it is that people need to do to produce the results that the organization desires, in a way that is in keep with its culture. By having competencies defined in the organization, it allows employees to know what they need to be productive.

answer; i believe the correct answer is customer,manufacturer, service provider,general public ; quality is primarily the responsibility of all all employees in the organization.

answer; deviation iq; //(a)