choose the speaker that is using effective iContact, posture, gestures and movements in order to command attention of the audience.

Melissa’s mother, rita baker, shows up shortly after the hospital receives melissa’s letter requesting release of her information to her attorney again. rita states that the attorney needs the copies as soon as possible due to a court deadline, refers to it as “an emergency” and asks to be given the copies of melissa’s medical record to take to the attorney’s office. what action should the record clerk take and why?