Joshua purchased a new car from hometown motors. on the way home, the airbag deployed for no apparent reason. joshua was forced to pull off the roadway and subsequently drove the vehicle into a tree and was injured. he feels like he can get a faster decision if he does not use typical litigation, but he wants a third party to act as judge and make a binding decision. which type of dispute resolution would be best for joshua?

Danilo has been working for metropolitan taxi for three months. he expected that his job would be to drive around the city, pick up fares, and drop them off at their desired locations, but in his first few days on the job he realized that the job entails much more. he must keep his taxi cab clean and neat, and some days he will be stationed at the shop and go to people's houses to pick them up and bring them to the local airport. within a few months, he has learned that taxi drivers often express frustration with the people they call "civilians"—that is, non–taxi drivers, whose driving skills they complain about incessantly. in his first few months on the job, describes what danilo is undergoing.