Why do you think that readers and listeners are more likely to respond positively when they believe messages address their concerns? en2150?

I believe that any listener is more likely to respond better when the message is addressed directly to them - if you have a problem and then listen to somebody's ideas that can actually help you, you will believe them more than if their messages do not concern you at all. If you think their message can influence your life for the better, you will be more interested in what they have to say.