Audience analysis should occur at what point in the creation of a message?
a. once feedback is received
b. before the message is sent
c. before the message is created
d. after selecting the channel

Jane is a new therapist who works with couples and families. her decision was motivated by her sister melinda’s experience of spousal abuse. when jane meets with her supervisor to review cases, he points out that jane takes sides with her female clients when they cry or describe intense conflicts with their husbands. she believes her supervisor is blind to the signs of abuse. what critical thinking pitfall do jane’s reactions show?