“it sounds like what your teacher did really upset you. i understand how you feel.” this statement reflects which principle of effective or active listening? a. validating emotions b. paraphrasing c. remaining ‘other’ focused d. all of the above

d. all of the above.

Explanation:

This statement best shows all of the above characteristics. The comment validates emotions because it recognizes how the other person feels and shows that it is understandable. It also offers no judgement or criticism. It is also an example of paraphrasing because it restates what the other person said in order to show that it is understood. Finally, it remains "other" focused because the statement only discusses the situation of the other person, and not of the speaker.

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