1. what is characterization

1 .- the creation or construction of a fictional character.

2 .- a description of the distinctive nature or features of someone or something .

Explanation:

Hopefully this helps.

even though you have attached neither the chart nor the generalizations, i have located them online. the right answer is d, since they are asking you about a generalization. you can only infer from the chart that between 2008 and 2009 the number of employed workers decreased significantly (from over 115 millions to 107 millions approximately), which signals some type of economic crisis.  

answer; /// the above statement is (true);