You work for the IT organization in an American company that owns and manages five family-oriented theme parks under a well known brand in the Midwest. The flagship, original park is situated on a stunning 6,000 acre lot on a hill overlooking a large, beautiful lake. You have been working in the company as a software developer, and you have had some success on projects involving migrating software to new versions, moving to cloud services, and addressing difficult technical issues in a variety of technology areas in the company. Most important, you are becoming known for your "people" skills, dealing well with emotional customers under stressful situations. You don’t really know what that means. After all, you are just doing your job. You have a reasonable expectation that in the next few years, you will be promoted to oversee a team of developers in the data center. One day in late February you are called in to a meeting with the CIO for the company (your boss’s boss). It is a little alarming because you have never had a conversation with this lady, only saying "Hi" to her as she passed by in the hallway. You are then pleased to learn that she has heard good things about your work, and surprised when she assigns you to be the project manager for a project aimed at building a mobile application to help the park customers get directions in real time to the various thrill rides and get an estimated number of minutes they might have to wait in line to take each ride. She hints that if you do well, you will be on a management fast track.