Rashad got off on the wrong foot with his girlfriend's father Sunil, who took an immediate dislike to him. No matter how many of Rashad's positive characteristics his girlfriend describes, Sunil still doesn't think he's good enough for her. From Sunil's perspective, the positive stories about Rashad lack:

a. situational attribution
b. immunizing mechanisms
c. diagnostic value
d. impression formation

answer; (trauma);

answer; because they must appeal to a broad cross-section of the population;

i believe the answer is: description

description refers to the goal of psychologist to identify the phenomenon that being observed. this goal is being actualized by collecting data/information from various clues that observed through the phenomenon. this goal must be accomplished before pyschologist able to create methods of treatment.