A group of students watch a videotape of two managers interacting with their subordinates at a customer service desk in a department store. Students see one of the managers act in a friendly and respectful manner toward all of the employees. The other manager is less friendly but still respectful toward the employees. What concept would explain the more positive ratings on other dimensions for the friendly manager as compared to the less friendly manager?
a. The central tendency error
b. The halo effect
c. The horns effect
d. The leniency effect

Halo effect

Explanation:

The Halo effect is a cognitive bias. It is about the impression of a particular person or things that what we feel, express about them and their character. When you evaluate a person that what we express that what a nice person is an example of a halo effect. Perception is the single trait that expresses people's perception of other people.

For instance, the great impression of celebrities because people think that they are successful, attractive, beautiful and likable.

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