A couple who were new to a community have two young children ages five and ten. Two different friends recommended two different pediatric groups for them to take their children to as their care provides. The couple chose one particular group. After their first visit, they wondered if they made the right choice. This couple is experiencing:Cognitive dissonanceIcognitive dissonanceReactive dissonanceNone of the above

The correct answer is Cognitive dissonance

Cognitive dissonance is a psychological phenomenon according to which we human beings always seek. To find some coherence between the way we think, act and interpret the world around us. Even if it does not exist.

The basis of cognitive dissonance is cognition: a series of mental processes that help us transform the information we receive from outside into inner knowledge. That is, various tools (such as attention, memory, thought and language) that create our instruction manual on how to live.

When two or more cognitive processes conflict, we also suffer.

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