Kent and Kirsten are both trying to reduce their consumer debt. Kent isolates several more concrete problems he can solve to achieve his goal, such as paying the highest-interest debts first and freezing credit card spending. Kirsten simply pays her largest debt first because this would seem to be the fastest way to move her debt as close to zero as possible. Kent's plan reflects the problem-solving strategy of , while Kirsten's method illustrates the strategy of .

forming subgoals; means-end analysis

Explanation:

Kent's plan reflects the problem-solving strategy of ___forming subgoals.

Kirsten's method illustrates the strategy of ___means-end analysis.

The formation of subgoal is a tactic based on the advancement of middle advances important to take care of an issue. This heuristic strategy requires thought of the objective, conceptualization of steps important to take care of the issue, and afterward achieving the means closest the objective first.

By isolating several more concrete problems, Kent can solve to achieve his goal and, then, using the forming subgoals tactic.

In means-end analysis, the issue solver starts by imagining the end, or extreme objective, and afterward decides the best methodology for achieving the objective in his present circumstance.

By paying the largest debt first because this would seem to be the fastest way to move her debt as close to zero as possible Kirsten is using the  means-end analysis strategy.

The correct answer is forming subgoals and means-end analysis

Forming Subgoal is an objective can be divided into a series of more manageable stages, with the intention of helping the client achieve the general objective. Objective that is part of a more comprehensive one; secondary objective.

Means-End Chain Theory proposed by Gutman (1982), which links the “means” (attributes and benefits) linked to the consumption of products or services with the “ends” in terms of personal values achieved, it is possible to understand better the meanings that consumers attribute when choosing products and services on a more abstract level.

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