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Social Studies, 20.03.2020 05:21 Snowinvain

A group of managers selected appreciation of work done, a feeling of being "in on things", and sympathetic help on personal problems as 8th, 9th, and 10th in importance to their employees. Their subordinates, however, listed the same three factors as 1st, 2nd, and 3rd in important. What communication concept is illustrated by this example?

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