Gretchen is a public speaker who recognizes differences in perspectives among her audiences. She attempts to cater her messages to her listeners and, consequently is more successful at persuading. According to persuasion researchers, Gretchen can be considered:.

cognitively complex

Explanation:

Being cognitively complex means:

By taking into account differences in the audience and communicating according to these differences, Gretchen expresses her ability to adapt, listen and persuade, which is helped by her complex usage of her cognitive skills.

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