A study by The Jay H. Baker Retailing Initiative at the and the consulting firm Verde Group reports that for every 100 customers who have a negative experience with a business, the company stands to lose to current customers or potential customers

32 to 36 current and potential customer

Explanation:

According to the study, a dissatisfied customer might not share his pain with the company but will rather share it with other people who are either potential or current customers and this will go a long way in reducing or stopping patronage from these customers.

Almost half those surveyed, 48%, reported they have avoided a store in the past because of someone else’s negative experience. For those who had encountered a problem themselves, 33% said they would “definitely not” or “probably not” return. There is a greater percentage of those that avoided a store due to someone's Negative experience than those that encountered problem themselves

the president has the power to appoint federal judges, ambassadors, and other "principal officers” of the united states, subject to senate confirmation of such appointments.

answer; exaggerate what you believe is the deception and state it, hoping that the other will jump in to "correct" the statement;