Describe a time when you had to work with a difficult team member. What actions did you take to resolve the situation to encourage the team ongoing progress

"Tell me about a time you had a fight with a coworker and how you handled it," is a popular behavioral interview question. "Tell me about a time when you were on a team and a team member wasn't pulling his or her weight and how you handled the situation," is a similar inquiry.

When you had to work with a difficult team member:

1) We must understand our team members' characteristics, what motivates them, and how they affect the team.

People that are difficult must fall into one of the following categories:

2) Make it clear in your meetings that each person is essential and that each person's work is valued equally. When a team's requirements aren't addressed, it might become challenging to work together. Talk to them one-on-one to prevent instilling a sense of injustice because a collaborator feels he isn't getting the credit he deserves.

3) People often get into fights because they don't feel safe. As an effective leader, you should create a safe environment and handle conflicts by focusing on how to avoid a repeat incident rather than who was to blame.

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Answer and explanation:

That is a very common question in job interviews. The best thing to do is show flexibility and willingness to leave you ego behind when dealing with difficult interpersonal situations. A possible answer would be:

"I once had a colleague who was giving the group the impression that they weren't as concerned with the results as everyone else. Their attitudes, words, and actions were often counterproductive, leaving the team frustrated. I listened to the team's complaints but, when approaching that specific person, I gave them the chance to explain what was wrong. Instead of accusing them from the get-go, I expressed concern over their well-being and safety. It turned out that their behavior was linked to a personal problem. After discussing it and assuring that person they had our support, their behavior improved considerably."

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