Phillip is a manager for Connect Cable. Most of his day is spent scheduling the specific service calls that each employee performs, verifying job completion, and evaluating employee performance on each call. These responsibilities suggest that Phillip is a middle manager. a.trueb. false

True

Explanation:

Middle management is the transitional management level of an organization that is hierarchical. The middle manager is at the centre of the top executives and junior staffs. Middle manager can sometimes take responsibility for the performance and productivity of the junior staff.

Top level managers are in charge of overseeing and controlling the entire organization while middle managers are in charge of executing organizational plans that conforms with the policies of the company.

Philip is a middle manager because most middle managers are in charge of overseeing the workforce of the organization.

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