Which of the following is one of the key elements of Dr. Ishikawa’s quality philosophy? A. Data with dispersion information are false data. B. Personnel management is the entrance and exit of quality. C. Remove the symptoms, not the root cause. D. Quality begins with education and ends with education. E. None of these

Quality begins with education and ends with education

Explanation:

K. Ishikawa was one of the most renowned personalities in the field of TQM (Total Quality Management). He is most famously known for cause-effect relationships. He performed extensive research in the field of Quality and its management.

His philosophy behind his research in the quality domain can be expressed as-

1.Quality begins as well as end with education.

2.Remove the root causes and not symptoms.

3.One should not confuse means with objectives.

4.Data without any dispersion data are often false data.  

abolish

do away with

unanimous

in complete agreement

secede

separate; break free

inauguration

starting a new position with a formal ceremony.

cooperationist

people who wanted the north to cooperate with the south

surrender

to give up

volunteer

perform a service for free

draft

involuntary service in military

retreat

withdraw; move away from enemy

advisor

expert who gives advice

explanation: