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Social Studies, 29.02.2020 04:45 lailalorinda
A recent consumer survey conducted for a car dealership indicates that, when buying a car, customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty. The dealership should be ESPECIALLY concerned with which determinants of service qualityCredibility, responsiveness, understanding/knowing
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