The fewer authority levels through which communication must pass, the less information will be lost or distorted. As a result, in flatter organizations, is less of a problem with downward communication.

Filtering

Explanation:

Filtering means that some information are left out when messages are passed from one person to another. When a message passed through a long channel before getting to whom it us intended for, there is tendency that the message would have missed some specific information.

whats the question?

i can't if i don't know the question.

is this from a story?

if so, can you tell which one?

~courtney